Returns & Exchanges
At Treehouse Toy Co., we want you and your little ones to love every piece you purchase. If you are not completely satisfied, we offer a 30-day return window for all unwashed and unworn items in their original packaging.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached, and include your printed return authorization slip.
Ship It Back
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing